Privacy & Terms
Booking & Payment
- We will issue an email with documents including an invoice for your booking when availability is confirmed.
- A booking is confirmed upon receipt of a 50% deposit. Full payment is required 5 days before arrival.
- Payment can be made via electronic bank transfer (EFT) or credit card (Mastercard/Visa).
Cancellation Policy
- Cancellations made more than 30 days before check-in receive a full refund.
- Cancellations within 30 days will incur a 50% cancellation fee.
- Cancellations within 5 days of booking are non-refundable.
- The owner reserves the right to cancel the booking and issue a full refund in exceptional circumstances.
Check-In / Check-Out
- Check-in: 3 pm onwards
- Check-out: 10 am
Occupancy and Use
- Maximum number of guests is 3 people, as agreed upon at booking.
- No parties, events, or unauthorised visitors sleeping over are permitted.
- Smoking is strictly prohibited inside the property.
- Pets are permitted if approved in writing; guests are expected to supervise their pets at all times and clean up after them.
Guest Responsibilities
- Guests must keep the property clean and in good condition.
- Rubbish must be disposed of properly using the bins provided.
- Guests are responsible for the cost of any damage or loss caused during their stay.
Noise and Residential Amenity
- Please respect neighbours at all times.
- No excessive noise, particularly between 10:00 PM and 8:00 AM.
- Breach of this policy may result in eviction without refund.
Liability
- The owner/manager accepts no liability for injury, loss, or damage to guests or their property during their stay.
- Guests are responsible for securing personal belongings.
Privacy Policy
- We respect your privacy and are committed to protecting your personal information.
- Information collected during booking (e.g., ID, name, contact details, payment info) is used solely for the purpose of managing your reservation and providing customer service.
- We will not share your information with third parties except as required by law or for necessary property management purposes (e.g., cleaning service, emergency maintenance).
- Your data is stored securely and only retained for as long as necessary to fulfil legal and administrative obligations.
- By booking with us, you consent to the collection and use of your information as outlined in this policy.
If you have any questions or concerns about your data, please contact us using the contact form.
Breach of Terms
Breaches may result in termination of the stay, eviction without refund, and charges for damages or losses incurred.
Solstice Promotion Terms & Conditions
- Promoter Details
The promoter is Tineke van der Eecken, ABN 12900995009, located at 6 Carr St, Beaconsfield, Western Australia. - Eligibility
The promotion is open to Australian residents aged 18 years or older residing in Western Australia.
Employees, directors, and officers of the Promoter, and their immediate families, are ineligible to enter. - Promotional Period
The promotion commences on June 4th 2026 at 9:00 AM AWST and closes on June 11th at 5:00 PM AWST. Late entries will not be accepted. - How to Enter
To enter, eligible entrants must like the promotion post and follow @fremantle_maisonette on Instagram and comment on the promotion post with the word “solstice”
Limit of 1 entry per person. - Prize Details and Value
There is 1 prize available to be won.
The prize is accommodation to the value of $600. Accommodation is for a maximum of two people: the prize winner and one other. Transport and food are not included and residents must abide by the house rules which will be communicated to the winner.
The prize is not transferable, rebookable, exchangeable, or redeemable for cash. - Winner Selection and Notification
The winner will be drawn on June 12th at 2pm via an electronic random draw at the Promoter’s address.
Winners will be notified via direct message on Instagram by June 13th.
The winner’s name and Instagram handle will be published on Instagram on June 13th. - Unclaimed Prize Draw
If a prize is not claimed by 10am on June 14th, the Promoter reserves the right to withdraw and cancel the prize. - Privacy
The Promoter collects personal information in order to conduct the promotion. All personal information will be handled in accordance with the Promoter’s Privacy Policy. - General Conditions
The Promoter accepts no responsibility for any late, lost, or misdirected entries due to technical disruptions or network congestion.
If this promotion is interfered with in any way or is not capable of being conducted as reasonably anticipated, the Promoter reserves the right, in its sole discretion, to modify, suspend, terminate, or cancel the promotion.
